Frequently asked questions

As a rule of thumb: 8–15 mmHg for tired legs and light swelling, 15–20 mmHg for everyday support, travel and mild varicose veins, 18–24 mmHg (Class 2) where a clinician has recommended firmer support, and 20–30 mmHg for diagnosed venous conditions or lymphoedema. If in doubt, phone us — or ask your GP what grade they recommend.

Measure first thing in the morning, before swelling builds. Take the narrowest part of the ankle just above the ankle bone, and the widest part of the calf. Use the ankle measurement first — graduated compression is calibrated at the ankle. If ankle and calf point to different sizes, call us.

Compression should feel firm and supportive, never painful. Some snugness at the ankle is expected and normal for the first few wears. If you get numbness, tingling, colour changes or pain, take the garment off and contact us or your GP.

Most lose effective compression after three to six months of daily wear. Buying two pairs and rotating them will outlast three pairs worn hard, because the elastane recovers between wears.

Hand wash or machine wash at 30°C in a mesh bag, and dry flat away from direct heat. Never tumble dry — heat destroys the elastane that provides the compression.

Daytime compression is designed for when you are upright and generally should be removed at night, unless a clinician has specifically prescribed overnight wear. There are separate night garments for that purpose.

Currently we ship within the United Kingdom only. If you are overseas and need advice, we are still happy to help you size correctly by email.

Yes — many compression garments are available on NHS prescription. We are a retail supplier, so purchases here are private. Some customers buy from us for the wider choice of colours, fits and styles.